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Frequently Asked Questions
What is considered a product?
A product is each SKU/ID in your product catalog. If your catalog is in CSV/Excel format, you can determine the number of IDs by looking at the total number of rows.
Can I change my plan whenever I want?
Yes, you can change your plan as needed. If you upgrade to a higher plan, you will be charged a proportional amount for the period. If you downgrade to a lower plan, your plan will change with the next billing period.
What happens if I exceed my plan?
If your catalog ends up having more products than contracted, the tool will not allow you to make changes to the generated feeds. To unlock it, you must select another plan that covers the number of products in your catalog.
Is there a Free Trial for the tool?
Yes, you can try the tool for 30 days. You'll be able to see all the features and functionalities, but you won't be able to create feeds unless you have a subscribed plan.
What payment methods are accepted?
We accept most credit cards, and payments are processed through the Stripe payment platform.
What are Product Templates?
Product templates are designs you can create within the tool to modify your product images. You can add any design elements (logos, custom background, etc.) as well as any dynamic product elements (price, discount, etc.). These are useful for marketing campaigns on channels like Meta Ads.
What is the Image Background Remover for?
This tool is used to remove the background from your products. This allows you to create much more engaging templates, as you can fully customize the background of your products. A review team ensures that the background of your products is removed correctly.
Ready to get started?
Connect your catalog to the platform and start configuring your catalog for new sales channels. You can also design new catalog ads in just a few minutes.
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